Archival & Preservation Services

Cancellation Policy

Photo and Document Scanning Services Policy Thank you for choosing our photo and document scanning services. To ensure a smooth and satisfactory experience for both parties, please review the following policy: Submission of Materials: Clients are responsible for providing all materials to be scanned, including photos and documents. Materials should be clean and free from damage to ensure optimal scanning results. Handling and Care: Our team will handle all materials with the utmost care during the scanning process. However, we cannot be held responsible for any damage that may occur during transportation, handling, or scanning due to pre-existing conditions or inherent fragility. Scanning Process: Our scanning process utilizes professional-grade equipment to produce high-quality digital copies of your photos and documents. While we strive for accuracy and precision, slight variations in color, resolution, or clarity may occur due to factors such as material condition or original quality. File Formats and Output: Clients can choose their preferred file formats for digitized materials, including JPEG, PDF, TIFF, or others, as available. Output resolutions and quality settings will be discussed and agreed upon before scanning begins. Privacy and Confidentiality: We prioritize the privacy and confidentiality of our clients' materials. All scanned images and documents will be handled with discretion, and access will be limited to authorized personnel only. We do not share or distribute client materials without explicit consent. Turnaround Time: Turnaround time for scanning projects will depend on the volume and complexity of materials. We will provide an estimated completion time upon assessment of the project and endeavor to meet agreed-upon deadlines to the best of our ability. Payment: Payment for scanning services is due upon completion of the project, unless otherwise agreed upon in advance. Accepted forms of payment include cash, check, or electronic transfer, as specified by the client. Quality Assurance: We stand behind the quality of our scanning services. If you are unsatisfied with the results for any reason, please notify us promptly, and we will work to address any concerns and ensure your satisfaction. By engaging our photo and document scanning services, clients agree to adhere to the terms outlined in this policy. If you have any questions or require further clarification, please don't hesitate to contact us.

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